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How can I reset my child's PIN?

There are 2 ways to reset a PIN:

1. Call our customer support line at 888-483-2645. You can change the PIN through our automatic menu by validating the old PIN and then entering a new PIN.

Or, if you can't remember the PIN,

2. Call 888-483-2645 and press 0 to speak to one of our team members. They will be able to set a new PIN once they validate the CVV and expiration date of the card. 

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