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What happens if my child needs more money than is in a store's greenlight?

If your child is at a store, and doesn't have enough money in that store's greenlight to complete his purchase, he has 2 options:

1. Automatic transfer from Spend Anywhere- Money will be taken from your child's Spend Anywhere Greenlight to cover the difference

  • Ex: If your child is making a $20 purchase at a store, but only has $10 in that store's greenlight, money will automatically be taken from his Spend Anywhere greenlight, if there are funds available.

 

2. Request money from parent account:

  • Your child can request more money for an existing greenlight easily by tapping on the greenlight, adding the necessary amount, and clicking "request money." You can then approve this request, and the amount will be transferred immediately. 
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