When you're paying at the pump at a gas station, keep these things in mind:
1. Pay-at-the-pump gas stations put a pre-authorized, $100 hold fee on all transactions. This means that even if you spend $20, your transaction will appear as a pending, $100 transaction in your app. Once the transaction settles, which usually happens by midnight, the transaction will then reflect the exact amount you spent.
2. You'll be asked to enter either a PIN or zip code:
- Your PIN is the 4 digit number that was texted to you when your mom or dad activated your card.
- Your zip code is the one associated with the primary account holder's address; most often this will be your parent's home address.
If you don't remember your PIN or want to reset it, give us a call at 888-483-2645, and we'll take care of it for you!