Are there places I can't use my Greenlight card?

You can use your Greenlight Card everywhere Mastercard is accepted, online and in store (as long as your parents approve).

However, for privacy and security of our customers, Greenlight cards will not be accepted for the following transactions:

  • Wires or money orders
  • Security brokers or deals
  • Dating/escort services
  • Massage parlors
  • Lotteries
  • Online casinos or online gambling
  • Horse racing and dog racing
  • Non-sport internet gaming
  • Cashback at the point of sale

Did your child's card decline somewhere that's not on this list? Troubleshoot with the articles below: 

  • You might have a Spend Control set. Learn about adjusting Spend Control settings here. 
  • Your account may have exceeded the maximum monthly Spend Limit. Learn about limits here. 
  • Did you recently freeze your child's card in-app? Toggle their card back-on within the Greenlight app. 
  • Still can't figure it out? Parents--call us at (888) 483-2645 and we'd be happy to help!
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