Don't worry - We've got you! If you lose your card, or your card was stolen:
- Log on to your mobile app and turn the card off. This will freeze the card, ensuring no transactions can be made.
- Call us at (888) 483-2645! Parents can request a new card to be sent to your address.
- Note - A replacement card cannot be requested from a child account- parents will have to call, instead.
3. In the meantime, we recommend you read back through your Cardholder Agreement for information on how to handle potential unauthorized purchases made from a lost/stolen card.