How can I order a Custom Greenlight Card?

If you'd like to spruce up your child's Greenlight card, here are some easy steps to follow:

  1. On the Parents Dashboard of the app, you will see the option to "Customize Child's card" (there is a separate option for each child). This is also accessible from your child’s settings.
  2. Tap on the banner for the child you'd like to order a custom card for.
  3. Tap Choose a Photo at the bottom of the screen.
  4. Make sure to read the image guidelines, then tap the Next arrow.
  5. You will have the option to take a photo or upload an already existing photo from your phone.
  6. Once you choose the photo, it will upload, then you can adjust it to fit the card, edit the image, then tap "I Love It!" to complete your order.
  7. Choose a funding option to cover the $9.99 custom charge, then tap Confirm Order

A few things to keep in mind as you’re ordering custom cards for your kids:

  • All images must meet our image guidelines.
  • Our image approval process may take up to 24 hours after a photo has been uploaded and submitted.
  • If your image is rejected, you may upload a new photo for approval by visiting your child’s settings and tapping into the Custom Card section.
  • Once your card image is approved, we’ll start creating your custom card right away, it should arrive within 5-10 business days.
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