A Custom Card is a great way for your child's personality to shine on his or her debit card with an image that means the most to them. If you'd like to order a Custom Card, here are some easy steps to follow:
- On the Parent Dashboard of the app, you will see a prompt within the Notifications section of the screen titled "Customize Child's card" (there is a separate option for each child). This is also accessible from your Child Dashboard.
- Tap on the notification and you will be taken to the Custom Card page.
- Follow the steps to order your new card.
- Once you have chosen an image you want to use, select a funding option to cover the $9.99 charge, then tap Confirm Order.
A few things to keep in mind as you’re ordering custom cards for your kids:
- All images must meet our image guidelines.
- Our image approval process may take up to 24 hours after a photo has been uploaded and submitted.
- If your image is rejected, you may upload a new photo for approval within the Custom Card page you used to place your original order. You won't be charged for your Custom Card until after your image is approved.
- Once your card image is approved, we’ll start creating your custom card right away, it should arrive within 5-10 business days.