How can I order a Greenlight Custom Card?

A Custom Card is a great way for your child's personality to shine on his or her debit card with an image that means the most to them. If you'd like to order a Custom Card, here are some easy steps to follow:

  1. On the Parent Dashboard of the app, you will see a prompt within the Notifications section of the screen titled "Customize Child's card" (there is a separate option for each child). This is also accessible from your Child Dashboard.
  2. Tap on the notification and you will be taken to the Custom Card page.
  3. Follow the steps to order your new card.
  4. Once you have chosen an image you want to use, select a funding option to cover the $9.99 charge, then tap Confirm Order.

A few things to keep in mind as you’re ordering custom cards for your kids:

  • All images must meet our image guidelines.
  • Our image approval process may take up to 24 hours after a photo has been uploaded and submitted.
  • If your image is rejected, you may upload a new photo for approval within the Custom Card page you used to place your original order. You won't be charged for your Custom Card until after your image is approved.
  • Once your card image is approved, we’ll start creating your custom card right away, it should arrive within 5-10 business days.
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